Product: Zips Dry Cleaners Customer Care Clear all filters (11 of 11 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Several spots of cheese stick drool----only one spot of grease on a red sweater and a rice size flek of cheese on collar.I pointed out the issues when dropping off the garment. The GREASE SPOT CAME OUT. All but one quarter size spot of drool was removed and the flek of...
Read more
Fulton, Maryland
Product
Zips Dry Cleaners Customer Care
#1008464
Reply to reviews
Racial profiling.I asked for medium starch on my pants and she told me that it was an extra charge. Do I still want it? I watched, no other ethnic group was asked this question. This was on Tech Rd. In Silver Spring, Maryland. I am going to get this young ladies name ....
Read more
1.0
Product
Zips Dry Cleaners Customer Care
#1006722
Reply to reviews
is an excellent representative for ZIPS Dry Cleaners. With service like Kevin's I would give Zips a 5 Star rating. The overall service at the Saint Barnabas Road cleaner is excellent. The attitudes are great. Seemingly everyone is doing all they can to assist...
Read more
Anonymous
kw

i thought the same thing and i been going for years there well that all ended for me three weeks ago and the one thing about him he good right were he is because he don"t have...

5.0
Marlow Heights, Maryland
Product
Zips Dry Cleaners Customer Care
I liked
  • Customer service and quality of cleaning
#973691
Reply to reviews
Every time I go to the Van ness and Connecticut avenue location I have an issue, either my clothes have not been cleaned and pressed properly or there are stains on my clothes from cleaning chemicals. I had to leave my clothes to be redone four(4) times, and the...
Read more
1.0
Product
Zips Dry Cleaners Customer Care
I didn't like
  • Lost item
  • Quality of service
  • Service
#699324
Reply to reviews
I was inside Zips when one of the employees who I'm assuming was a cashier came from the back drinking water and looking extremely uncomfortable. The Zips manager got upset from what I could tell but the employee said they were too hot to continue working in the back...
Read more
Product
Zips Dry Cleaners Customer Care
#442400
Reply to reviews
We dropped some items off to be dry cleaned, it was not done as promised on the receipt, the clerk asked why I did not call first. I had to go back the next day and it was still not ready and worst, they could not find the items and stalled. They had the customer...
Read more
Product
Zips Dry Cleaners Customer Care
#360411
Reply to reviews

Zips Dry Cleaners - Never coming back to that store

#1073964
Woman by the name wilcox Bad adttitude No costumer skills 4333 st barnabas i rather go to virginia before ever coming back She should be fired
Comment
Show

Zips Dry Cleaners Customer Care Review

#991890
Everytime my husband and I come to zips somehow we always seem to have Kevin to help us never a problem he will help if you need it very nice guy my husband left something in his pockets on two occasions he found and he retuned Them to us we just want him to that we appreciate him need more worker like him thank you again
Comment
Show

Zips Dry Cleaners Customer Care Review

#835820
It's Monday morning at 7:20am the Lanham location doesn't have a cashier. Customers are waiting, door locked, no one paying any attention to is. I have been coming here for three years. This is a mess. Will find another cleaners
Comment
Show
Zips Dry Cleaners - Simple Review #1461445904
1/1

Zips Dry Cleaners Customer Care Review

#835175
2.3
Details
Very rude service . !!!The lady name Britt.!! She should not work there if she doesn't feel like to be nice to the customers .
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff

Zips Dry Cleaners Customer Care Review

#590426
1.0
Details
Zips in Crofton MD lost three shirts worth over $150. I contacted them right away and they said they would get back to me. A week went by and nothing. Corporate emailed me and said they would contact the owner and now two weeks later and nothing. Do yourselves a favor and pay a couple extra dollars for piece of mind and good customer service because you won't get either one at Zips.
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff