Product: Zips Dry Cleaners Customer Care Clear all filters (0 of 12 reviews match)
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Zips Dry Cleaners - They lose, Steel my clothes and never compensate!
I've filled out four claims in the past 9 months for lost / stolen articles and they never follow up. They say they'll call me about it and never do, then claim they lost my claims form! They have lost $1,000's worth of my clothes. When I threaten to take...
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1.0
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Zips Dry Cleaners Customer Care
I didn't like
  • Consistently losing my clothes
  • Rude manager
  • Staff behavior
#1226212
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Zips Dry Cleaners - Never coming back to that store

Woman by the name wilcox Bad adttitude No costumer skills 4333 st barnabas i rather go to virginia before ever coming back She should be fired
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Zips Dry Cleaners Customer Care
#1073964
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Several spots of cheese stick drool----only one spot of grease on a red sweater and a rice size flek of cheese on collar.I pointed out the issues when dropping off the garment. The GREASE SPOT CAME OUT. All but one quarter size spot of drool was removed and the flek of...
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Fulton, Maryland
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Zips Dry Cleaners Customer Care
#1008464
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Racial profiling.I asked for medium starch on my pants and she told me that it was an extra charge. Do I still want it? I watched, no other ethnic group was asked this question. This was on Tech Rd. In Silver Spring, Maryland. I am going to get this young ladies name ....
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1.0
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Zips Dry Cleaners Customer Care
#1006722
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Zips Dry Cleaners Customer Care Review

Everytime my husband and I come to zips somehow we always seem to have Kevin to help us never a problem he will help if you need it very nice guy my husband left something in his pockets on two occasions he found and he retuned Them to us we just want him to that we appreciate him need more worker like him thank you again
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Zips Dry Cleaners Customer Care
#991890
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is an excellent representative for ZIPS Dry Cleaners. With service like Kevin's I would give Zips a 5 Star rating. The overall service at the Saint Barnabas Road cleaner is excellent. The attitudes are great. Seemingly everyone is doing all they can to assist...
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Anonymous
kw

i thought the same thing and i been going for years there well that all ended for me three weeks ago and the one thing about him he good right were he is because he don"t have...

5.0
Marlow Heights, Maryland
Product
Zips Dry Cleaners Customer Care
I liked
  • Customer service and quality of cleaning
#973691
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Zips Dry Cleaners Customer Care Review

It's Monday morning at 7:20am the Lanham location doesn't have a cashier. Customers are waiting, door locked, no one paying any attention to is. I have been coming here for three years. This is a mess. Will find another cleaners
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Zips Dry Cleaners Customer Care
#835820
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Zips Dry Cleaners Customer Care Review

Zips Dry Cleaners - Simple Review #1461445904
Very rude service . !!!The lady name Britt.!! She should not work there if she doesn't feel like to be nice to the customers .
2.3
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Product
Zips Dry Cleaners Customer Care
#835175
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Every time I go to the Van ness and Connecticut avenue location I have an issue, either my clothes have not been cleaned and pressed properly or there are stains on my clothes from cleaning chemicals. I had to leave my clothes to be redone four(4) times, and the...
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1.0
Product
Zips Dry Cleaners Customer Care
I didn't like
  • Rude manager
  • Lost item
  • Quality of service
#699324
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Zips Dry Cleaners Customer Care Review

Zips in Crofton MD lost three shirts worth over $150. I contacted them right away and they said they would get back to me. A week went by and nothing. Corporate emailed me and said they would contact the owner and now two weeks later and nothing. Do yourselves a favor and pay a couple extra dollars for piece of mind and good customer service because you won't get either one at Zips.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Product
Zips Dry Cleaners Customer Care
#590426
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