Product: Zips Dry Cleaners Dry Cleaning Service Clear all filters (0 of 12 reviews match)
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At the beginning of April 2018, I brought my wife's sweater to the Lancaster Zips Dry Cleaners for dry cleaning. (The garment care label on the sweater stated that it was dry cleanable.) When I picked up the sweater a few days later, I found that it had been shrunken...
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Anonymous
Bill

Exactly the same thing happened to me. Same location and same manager, William Foramd.

WornHawk
WornHawk

Businesses and their managers sometimes make mistakes. Honorable businesses take responsibility for their mistakes and do what they can to make things right for their customer...

2.3
Product
Zips Dry Cleaners Dry Cleaning Service
I liked
  • Price of ordinary dry cleaning of garments
I didn't like
  • Not taking responsibility for ruining my expensive sweater
#1334348
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Zips Dry Cleaners - Poor cleaning

Taken my work uniform to zip when I picked up my uniforms my shirts had stains on them never experience anything like this. Won’t recommend zip for dry cleaning.
2.3
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Zips Dry Cleaners Dry Cleaning Service
#1243090
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Zips Dry Cleaners - HORRIBLE
Zips Dry Cleaners - HORRIBLE
Zips Dry Cleaners - HORRIBLE
Zips Dry Cleaners - HORRIBLE
Zips Dry Cleaners - HORRIBLE
The Germantown Zips cleaner is horrible. I used to go to the Rockville, MD location and it was very good no problems but then when I went to the Germantown, Md location as a new customer, they broke all my buttons. I even had a new Michael Kors shirt I brought in that...
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1.0
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Zips Dry Cleaners Dry Cleaning Service
#1223021
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Let me begin by saying that except for 2 incidents, I have been a satisfied, long-term Zips customer.However, I am writing now because the second incident resulted in the complete destruction of a full-length black dress coat that was in mint condition. Prior to its...
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5.0
Product
Zips Dry Cleaners Dry Cleaning Service
I didn't like
  • Service
  • Staff behavior
  • Ruined clothes rude manager
#1173453
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Zips Dry Cleaners - Poor Customer Service
Ruined my new White Via Spiga coat right before the new year.They burned the collar to much heat and strunk my coat. The manager argued with me and told me my coat was manufacturered in 2015. I have no clue when the coat was manufacturered. But I paid more than 80.00...
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2.4
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Zips Dry Cleaners Dry Cleaning Service
#1166170
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First lets start with the mandantory $10 credit card requurement.In an age of non cash carrying!!..this inexperienced cleaners will not take your credit card payment unlesd its atleast $10. Thetefore if you have 2 or 3 or 4 pieces at their $2.29 per piece charge you...
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1.0
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Zips Dry Cleaners Dry Cleaning Service
#1142645
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I brought $40 worth of drycleaning back because they were wreaked with cleaner chemical smell.The mere fact that my clothes were worst off than when I brought them to Zips is just cause for a refund and a FREE redo. But apparently I was ridiculous in my thought that...
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1.0
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Zips Dry Cleaners Dry Cleaning Service
#1135852
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Zips Dry Cleaners - Torn white dress shirt

Took my almost new dress shirt in for dry clean and later picked it up torn on the back, staff at zip said someone will get in touch with me two weeks went by no contact with me and then later told me it was already done before I dropped it off, never resolved by manger or staff, never will do business with them EVER AGAIN!!!!!
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Zips Dry Cleaners Dry Cleaning Service
#1057654
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Zips Dry Cleaners - Unprofessional job
I just purchased the shirt attached in picture, which I added to several shirt for work and as I decided to dry clean it before I wear it; however, as you can see in the picture, the pressing was done on color and left a long edge on it.I do not understand what someone...
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Zips Dry Cleaners Dry Cleaning Service
#1041609
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I dropped off a pants suit on 2/27/17 .I pointed out to the employee that there was chocolate on the back of a pant leg she did not mark it with tape or put it on my receipt .I went to pick it up on 3/7/17 . I examined the slacks & the chocolate was still there so they...
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Anonymous
ZIPSter

There is no ZIPS Dry Cleaners in Bristol, PA according to their website.

1.0
Product
Zips Dry Cleaners Dry Cleaning Service
#1017817
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